Hello,

That would be /opt/otrs/Kernel/Output/HTML/Standard/AgentTicketZoom.dtl


On 18 January 2012 15:34, Parag Bhalerao <parag.bhale...@cybertech.com>wrote:

> Hello,****
>
> ** **
>
> I want to customize the TicketZoom view and add one more URL to it.****
>
> ** **
>
> Default view looks like this.****
>
> ** **
>
> ****
>
> ** **
>
> I want to make it look like****
>
> ****
>
> ** **
>
> Can someone tell me which file/code I need to edit to add a custom field
> like this?****
>
> ** **
>
> GoodWills****
>
>  ****
>
> *Parag Bhalerao*****
>
> * *****
>
> Work     215-494-2709****
>
> Cell        267-210-5949****
>
> Email     parag.bhale...@cybertech.com****
>
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