I updated Settings in Ticket -> Core::TicketFreeText
TicketFreeText1::Link xmpp://$LQData{"CustomerID"}
GoodWills
Parag Bhalerao
Work 215-494-2709
Cell 267-210-5949
Email [email protected]
-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of Nils
Leideck
Sent: Thursday, January 19, 2012 1:27 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Customizing TicketZoom View
Where did you added the URL?
On 19.01.2012, at 19:16, Parag Bhalerao wrote:
> Nils, I tried TicketFreeText fields, but the URL I added is not visible
> anywhere in the ticket zoom view.
Cheers, Nils
--
http://webint.cryptonode.de / a Fractal project
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