We use the following syntax for the From value: EMAILADDRESS:.*@full.domain.name
Steve On 27 November 2012 14:21, Muhammad El-Sergani <[email protected]> wrote: > Forgot to mention that we do not use Stop after match, is it needed here? > > > Thanks > //M > > > > On Tue, Nov 27, 2012 at 4:20 PM, Muhammad El-Sergani <[email protected]> > wrote: >> >> Hi all, >> >> I'm not sure if this is a bug or misconfiguration. We're using OTRS 3.1.11 >> and we noticed that emails are not dispatched to their right Queues using >> Postmaster filters. >> >> We're using IMAPs, Trusted account, Dispatching by select Queue >> (previously by To: field) and tried the following syntaxes in our filters: >> >> Filter condition (one of the following per test): >> >> From == @domain >> From == @domain.* >> From == .*@domain >> From == .*@domain.* >> >> >> Set Email Header: >> >> X-OTRS-Queue == Queue_name >> >> >> Please let me know your thoughts, it's very frustrating and used to work >> OK on our earlier installation, 3.0.1. >> >> Thanks >> //M >> > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
