I'm sorry guys, nothing is working here.
Any pointers as to where to look at for problems/errors?


Thanks
//M



On Tue, Nov 27, 2012 at 8:37 PM, Sune T. Tougaard 
<[email protected]>wrote:

>  We do something similar on our 3.1.2 install.****
>
> Not sure how I got this one figured out (or even if it’s entirely
> correct), but here’s a good site to test: http://regexpal.com/****
>
> (and I’m sure some regexp guru can do this 6 characters or less ;-) )****
>
> ** **
>
>
> (.*\@topdomain|.*\@subdomain|.*\@subdomain\.topdomain|.*\@split\-sub\-domain|.*\@split\-sub\-domain\.topdomain)\.com
> ****
>
> ** **
>
> This should match:****
>
> [email protected]****
>
> [email protected]****
>
> [email protected]****
>
> [email protected]****
>
> [email protected]****
>
> ** **
>
> The at sign may not be necessary to escape, but I read somewhere that perl
> sometimes expects the @ to be seomthing else.****
>
> ** **
>
> -- ****
>
> /Sune T.****
>
> ** **
>
>  ****
>
> *From:* [email protected] [mailto:[email protected]] *On Behalf
> Of *Muhammad El-Sergani
> *Sent:* 27. november 2012 15:20
> *To:* User questions and discussions about OTRS.
> *Subject:* [otrs] Problem with Postmaster filters (?)****
>
> ** **
>
> Hi all,****
>
> ** **
>
> I'm not sure if this is a bug or misconfiguration. We're using OTRS 3.1.11
> and we noticed that emails are not dispatched to their right Queues using
> Postmaster filters.****
>
> ** **
>
> We're using IMAPs, Trusted account, Dispatching by select Queue
> (previously by To: field) and tried the following syntaxes in our filters:
> ****
>
> ** **
>
> *Filter condition (one of the following per test):*****
>
>  From == @domain****
>
> From == @domain.*****
>
> From == .*@domain****
>
> From == .*@domain.*****
>
>  ** **
>
> *Set Email Header:*****
>
>  X-OTRS-Queue == *Queue_name*****
>
>   ** **
>
> Please let me know your thoughts, it's very frustrating and used to work
> OK on our earlier installation, 3.0.1.****
>
> ** **
>
> Thanks****
>
> //M****
>
> ** **
>
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