I'm not using the archive function in OTRS.

2013/1/20 Renee B <[email protected]>

> Is the ticket archived?
>
> On 20.01.2013 21:44, Jean BROW wrote:
> > 2013/1/14 Juan Manuel Clavero Almirón <[email protected]>
> >
> >>
> http://Your_OTRS_Server/otrs/index.pl?Action=AgentTicketZoom;TicketNumber=Number_Of_A_Closed_Ticket
> >
> > If I searche for the ticket number from the "search" function I do not
> find
> > it.
> >
> > If I open the URL I find the ticket
> >
> http://Your_OTRS_Server/otrs/index.pl?Action=AgentTicketZoom;TicketNumber=Number_Of_A_Closed_Ticket
> <
> http://your_otrs_server/otrs/index.pl?Action=AgentTicketZoom;TicketNumber=Number_Of_A_Closed_Ticket
> >
> >
> > Any idea what is wrong?
> >
> >
> >
> > ---------------------------------------------------------------------
> > OTRS mailing list: otrs - Webpage: http://otrs.org/
> > Archive: http://lists.otrs.org/pipermail/otrs
> > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
>
>
>
> --
> Perl / OTRS development: http://perl-services.de
> OTRS AddOn repository: http://opar.perl-services.de
> ---------------------------------------------------------------------
> OTRS mailing list: otrs - Webpage: http://otrs.org/
> Archive: http://lists.otrs.org/pipermail/otrs
> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
>
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

Reply via email to