I'm not using the archive function in OTRS.
2013/1/20 Renee B <[email protected]> > Is the ticket archived? > > On 20.01.2013 21:44, Jean BROW wrote: > > 2013/1/14 Juan Manuel Clavero Almirón <[email protected]> > > > >> > http://Your_OTRS_Server/otrs/index.pl?Action=AgentTicketZoom;TicketNumber=Number_Of_A_Closed_Ticket > > > > If I searche for the ticket number from the "search" function I do not > find > > it. > > > > If I open the URL I find the ticket > > > http://Your_OTRS_Server/otrs/index.pl?Action=AgentTicketZoom;TicketNumber=Number_Of_A_Closed_Ticket > < > http://your_otrs_server/otrs/index.pl?Action=AgentTicketZoom;TicketNumber=Number_Of_A_Closed_Ticket > > > > > > Any idea what is wrong? > > > > > > > > --------------------------------------------------------------------- > > OTRS mailing list: otrs - Webpage: http://otrs.org/ > > Archive: http://lists.otrs.org/pipermail/otrs > > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > > > -- > Perl / OTRS development: http://perl-services.de > OTRS AddOn repository: http://opar.perl-services.de > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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