Thanks.
On 02/01/2013 07:34 AM, Steven Carr wrote:
Edit Kernel/System/Ticket.pm and change line 3944, update the message
returned, change from 'Need StateID or State!' to "Need StateID or
State! Ticket: $Param{TicketID}".
Steve
On 1 February 2013 12:02, Steve Clark <[email protected]> wrote:
Hello List,
Anyone know how to identify the ticket number that is causing this error?
OTRS-otrs.PendingJobs.pl-10[481]:
[Error][Kernel::System::Ticket::TicketStateSet][Line:3944]: Need StateID or
State!
Would it not make sense to also print the ticket number in the error
message?
Thanks,
--
Stephen Clark
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
--
Stephen Clark
*NetWolves*
Director of Technology
Phone: 813-579-3200
Fax: 813-882-0209
Email: [email protected]
http://www.netwolves.com
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
