There are no errors in apache log. Any idea what .pl file to edit?

~pete



On Thu, Apr 11, 2013 at 2:23 PM, Steven Carr <[email protected]> wrote:

> You may need to edit the equivalent .pm file to expose these variables as
> it sounds like they are not exposed if the values are not being returned.
> Are there errors in your webserver error.log indicating you are trying to
> reference variables that don't exist?
>
>
> On 11 April 2013 12:10, Pete <[email protected]> wrote:
>
>> Hi,
>> I'm trying to add fields TicketFreeText1 and TicketFreeTime6 to dashboard
>> view.
>> I have added
>> <td>$QData{"TicketFreeText1"}</td> and
>> <td>$QData{"TicketFreeTime6"}</td>
>> to AgentDashboardTicketGeneric.dtl but I get only empty columns to
>> dashboard.
>>
>> There are values in both Due date and free text1.
>>
>> Any one got idea what might be wrong?
>>
>> ~pete
>>
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>
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