if the Dynamic Field is to be referenced, it would be DynamicField_MyFieldName
On Fri, Apr 12, 2013 at 7:54 AM, Pete <[email protected]> wrote: > I'm using version 3.2.2 . The thing I'm trying to get to dashboard is due > date. That freetext was just if it would have worked I'd manually typed the > due date for every ticket with that dynamic field. > > ~pete > > > > On Fri, Apr 12, 2013 at 2:40 PM, Steven Carr <[email protected]> wrote: > >> On 3.2 possibly in Kernel/Output/HTML/DashboardTicketGeneric.pm, but >> since you want TicketFreeText it looks like you're using an older version >> of OTRS so not sure exactly where. >> >> >> On 12 April 2013 08:22, Pete <[email protected]> wrote: >> >>> There are no errors in apache log. Any idea what .pl file to edit? >>> >>> ~pete >>> >>> >>> >>> On Thu, Apr 11, 2013 at 2:23 PM, Steven Carr <[email protected]> wrote: >>> >>>> You may need to edit the equivalent .pm file to expose these variables >>>> as it sounds like they are not exposed if the values are not being >>>> returned. Are there errors in your webserver error.log indicating you are >>>> trying to reference variables that don't exist? >>>> >>>> >>>> On 11 April 2013 12:10, Pete <[email protected]> wrote: >>>> >>>>> Hi, >>>>> I'm trying to add fields TicketFreeText1 and TicketFreeTime6 to >>>>> dashboard view. >>>>> I have added >>>>> <td>$QData{"TicketFreeText1"}</td> and >>>>> <td>$QData{"TicketFreeTime6"}</td> >>>>> to AgentDashboardTicketGeneric.dtl but I get only empty columns to >>>>> dashboard. >>>>> >>>>> There are values in both Due date and free text1. >>>>> >>>>> Any one got idea what might be wrong? >>>>> >>>>> ~pete >>>>> >>>>> --------------------------------------------------------------------- >>>>> OTRS mailing list: otrs - Webpage: http://otrs.org/ >>>>> Archive: http://lists.otrs.org/pipermail/otrs >>>>> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>>>> >>>> >>>> >>>> --------------------------------------------------------------------- >>>> OTRS mailing list: otrs - Webpage: http://otrs.org/ >>>> Archive: http://lists.otrs.org/pipermail/otrs >>>> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>>> >>> >>> >>> --------------------------------------------------------------------- >>> OTRS mailing list: otrs - Webpage: http://otrs.org/ >>> Archive: http://lists.otrs.org/pipermail/otrs >>> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>> >> >> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
