[otrs] Adding more fields to the table users / user_preferences with an LDAP integration

[Olivier Macchioni]

Hello dear list,

I'm using an LDAP integration for the AuthSyncModule

For reporting reasons, I'd like to add one more information in OTRS - the 
Agent's "departmentNumber", which is of course stored in LDAP.

I tried adding it to AuthSyncModule::LDAP::UserSyncMap:

    $Self->{'AuthSyncModule::LDAP::UserSyncMap'} = {
        # DB -> LDAP
        UserFirstname => 'givenName',
        UserLastname  => 'sn',
        UserEmail     => 'mail',
        UserGroup     => 'departmentNumber',
    };

But this field is not synchronized (I somehow expected it to show up in 
user_preferences).

What's the recommended way to do this?

Thanks,

Olivier
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