AuthSync doesn't handle additional fields.
On Mon, Sep 23, 2013 at 11:18 AM, Olivier Macchioni <
olivier.macchi...@wingo.ch> wrote:
> Hello dear list,
>
> I'm using an LDAP integration for the AuthSyncModule
>
> For reporting reasons, I'd like to add one more information in OTRS - the
> Agent's "departmentNumber", which is of course stored in LDAP.
>
> I tried adding it to AuthSyncModule::LDAP::UserSyncMap:
>
> $Self->{'AuthSyncModule::LDAP::UserSyncMap'} = {
> # DB -> LDAP
> UserFirstname => 'givenName',
> UserLastname => 'sn',
> UserEmail => 'mail',
> UserGroup => 'departmentNumber',
> };
>
> But this field is not synchronized (I somehow expected it to show up in
> user_preferences).
>
> What's the recommended way to do this?
>
> Thanks,
>
> Olivier
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