Thank you Gerald,

For what it's worth, I've implemented a simple Perl script to do this 
synchronization LDAP -> DB.

Olivier


On Sep 23, 2013, at 17:33, Gerald Young wrote:

> AuthSync doesn't handle additional fields.
> 
> 
> On Mon, Sep 23, 2013 at 11:18 AM, Olivier Macchioni 
> <olivier.macchi...@wingo.ch> wrote:
> Hello dear list,
> 
> I'm using an LDAP integration for the AuthSyncModule
> 
> For reporting reasons, I'd like to add one more information in OTRS - the 
> Agent's "departmentNumber", which is of course stored in LDAP.
> 
> I tried adding it to AuthSyncModule::LDAP::UserSyncMap:
> 
>     $Self->{'AuthSyncModule::LDAP::UserSyncMap'} = {
>         # DB -> LDAP
>         UserFirstname => 'givenName',
>         UserLastname  => 'sn',
>         UserEmail     => 'mail',
>         UserGroup     => 'departmentNumber',
>     };
> 
> But this field is not synchronized (I somehow expected it to show up in 
> user_preferences).
> 
> What's the recommended way to do this?
> 
> Thanks,
> 
> Olivier
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