no ldap entry found means that the ldap server is unable to find an entry in ldap for the given uid.
On Thu, Nov 21, 2013 at 4:38 PM, Matthew M. Mosteller <mmostel...@shinesandt.com> wrote: > I had LDAP (openLDAP) working for a few weeks and now it suddenly decided to > stop working. Since the server is not live I have anonymous searches > allowed. I am now getting an error of: > > [Thu Nov 21 16:27:30 2013][Notice][Kernel::System::Auth::LDAP::Auth] User: > otrsad...@shinesystech.com authentication failed, no LDAP entry > found!BaseDN='dc=shinesystech,dc=com', > Filter='(uid=otrsad...@shinesystech.com)', (REMOTE_ADDR: 192.168.2.128). > > None of the Config.pm settings have been changed and I have not messed with > the ldap config, so it's very strange. > > Any ideas on how I can best fix/debug this problem? > > > -Matt > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs