> no ldap entry found means that the ldap server is unable to find an > entry in ldap for the given uid.
The uid not existing definitely isn't the problem with my requests as I am copy/pasting from the ldap backend for that. I also tried removing and re-adding the user to the database just in case but that didn't work either. -Matt ----- Original Message ----- From: "Gerald Young" <cryth...@gmail.com> To: "User questions and discussions about OTRS." <otrs@otrs.org> Sent: Friday, November 22, 2013 9:04:50 AM Subject: Re: [otrs] Svar: Re: LDAP stopped finding users Filter='(&(cn=ulh)(mail=*)) means ulh is a common name and has an email address in ldap. On Fri, Nov 22, 2013 at 9:01 AM, Martin Møller <m...@itq.dk> wrote: > I'm seeing the same thing with at least one use here. > > I can log in just fine, as well as a few others, but one user who has tried, > gets this error. > I have checked all the attributes - they are fine. No different from the > rest of us. > It's the same LDAP backend as before. > On the OTRS 3.2 system, he can log in. On the 3.3 system, he cannot. > User: ulh authentication failed, no LDAP entry found!BaseDN='ou=KBH,o=ITQ', > Filter='(&(cn=ulh)(mail=*)) > User: mmo (cn=mmo,ou=KBH,o=ITQ) authentication ok > > Very strange, from my point of view.. :) > > /Martin. > >>>> Gerald Young <cryth...@gmail.com> 22. november 2013 00:59 >>> > no ldap entry found means that the ldap server is unable to find an > entry in ldap for the given uid. > > > > On Thu, Nov 21, 2013 at 4:38 PM, Matthew M. Mosteller > <mmostel...@shinesandt.com> wrote: >> I had LDAP (openLDAP) working for a few weeks and now it suddenly decided >> to >> stop working. Since the server is not live I have anonymous searches >> allowed. I am now getting an error of: >> >> [Thu Nov 21 16:27:30 2013][Notice][Kernel::System::Auth::LDAP::Auth] User: >> otrsad...@shinesystech.com authentication failed, no LDAP entry >> found!BaseDN='dc=shinesystech,dc=com', >> Filter='(uid=otrsad...@shinesystech.com)', (REMOTE_ADDR: 192.168.2.128). >> >> None of the Config.pm settings have been changed and I have not messed >> with >> the ldap config, so it's very strange. >> >> Any ideas on how I can best fix/debug this problem? >> >> >> -Matt >> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
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