Hi Paul, You can configure password policy such as minimum # of characters via the SysConfig AgentPreferences. This however does not allow you to force setting a new password after a given amount of days.
There's this package that you can install as an add-on. I haven't used it so can not vouch for it and so far it is only available for OTRS 3.1 and 3.2, not yet for 3.3: http://znuny.com/#!/addons Also, you can 'offload' the problem by using Active Directory or LDAP integration and setting the policy on you AD or LDAP environment. -- Mike On Mon, Dec 9, 2013 at 11:22 AM, Paul Simons <[email protected]> wrote: > How do I enforce a password policy of say: 10 chars – upper/lower case – > symbol – change every 60 days – etc. for ALL agents ? > > I want to lock down my system for internet access. > > Regards > > Paul > > ------------------------------ > > Disclaimer: This e-mail (and any attachments to it) is confidential and > intended solely for the named person/s to whom it is addressed. If you are > not an intended recipient, please notify us immediately and delete the > email from your system. Any review, dissemination or other use of it in > these circumstances is prohibited. > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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