So can I force them to change the password at the next login session?
Regards
Paul

From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Michiel 
Beijen
Sent: Monday, December 09, 2013 11:41 AM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] force password policy

Hi Paul,
You can configure password policy such as minimum # of characters via the 
SysConfig AgentPreferences. This however does not allow you to force setting a 
new password after a given amount of days.

There's this package that you can install as an add-on. I haven't used it so 
can not vouch for it and so far it is only available for OTRS 3.1 and 3.2, not 
yet for 3.3: http://znuny.com/#!/addons
Also, you can 'offload'  the problem by using Active Directory or LDAP 
integration and setting the policy on you AD or LDAP environment.
--
Mike

On Mon, Dec 9, 2013 at 11:22 AM, Paul Simons 
<paul.sim...@onair.aero<mailto:paul.sim...@onair.aero>> wrote:
How do I enforce a password policy of say: 10 chars – upper/lower case – symbol 
– change every 60 days – etc. for ALL agents ?
I want to lock down my system for internet access.
Regards
Paul

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