> So can I force them to change the password at the next login session?
Sure. change their password and have them do recovery.


On Mon, Dec 9, 2013 at 6:10 AM, Paul Simons <paul.sim...@onair.aero> wrote:

>  So can I force them to change the password at the next login session?
>
> Regards
>
> Paul
>
>
>
> *From:* otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] *On Behalf
> Of *Michiel Beijen
> *Sent:* Monday, December 09, 2013 11:41 AM
> *To:* User questions and discussions about OTRS.
> *Subject:* Re: [otrs] force password policy
>
>
>
> Hi Paul,
>
> You can configure password policy such as minimum # of characters via the
> SysConfig AgentPreferences. This however does not allow you to force
> setting a new password after a given amount of days.
>
>
> There's this package that you can install as an add-on. I haven't used it
> so can not vouch for it and so far it is only available for OTRS 3.1 and
> 3.2, not yet for 3.3: http://znuny.com/#!/addons
>
> Also, you can 'offload'  the problem by using Active Directory or LDAP
> integration and setting the policy on you AD or LDAP environment.
> --
>
> Mike
>
>
>
> On Mon, Dec 9, 2013 at 11:22 AM, Paul Simons <paul.sim...@onair.aero>
> wrote:
>
> How do I enforce a password policy of say: 10 chars – upper/lower case –
> symbol – change every 60 days – etc. for ALL agents ?
>
> I want to lock down my system for internet access.
>
> Regards
>
> Paul
>
>
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