On 31 May 2015, at 18:47, ryanL via Outages <[email protected]> wrote:

> for all we know the generator was proactively tested on a regular basis. 
> testing doesn't preclude failure on a subsequent run.

And until they release a thorough post-incident report, there's no more value 
in your answer than in Jim's. Like, 'for all we know', their systems are 
oversubscribed, they're behind on maintenance and planned upgrades, and their 
tests aren't reflective of the actual load during an outage.

Eight generators total, and the failure of a single one takes out an entire 
suite. If I were Linode, I'd want a damn good explanation for that one.

--

> On Sun, May 31, 2015 at 9:23 AM Jim Popovitch via Outages 
> <[email protected]> wrote:
> On Sun, May 31, 2015 at 12:16 PM, Chris Vervais <[email protected]> wrote:
> >
> >> On May 31, 2015, at 08:06, Jim Popovitch via Outages <[email protected]> 
> >> wrote:
> >>
> >> On Sun, May 31, 2015 at 11:00 AM, Mark Keymer via Outages
> >> <[email protected]> wrote:
> >>> But honestly I am guessing it was a failure with no foul play happening.
> >>
> >> Apparently no solid proactive testing plan either.
> >
> > For all we know the generator was checked last week and was fine.
> >
> > In the absence of all the facts we should probably restrain from assuming 
> > one thing or another and give them the benefit of the doubt. And, that 
> > they're taking this is a learning experience and delving into where gaps 
> > exist and how to close them.
> 
> Of course, for a new DC or relatively new DC operator.  But come on,
> HE @ FMT2 are where I would expect perfection.
> 
> -Jim P.


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