Don't be a fear monger. I searched Facebook and found *three* posts about 911 
outages, all of them simply reposts of local news stories. 

Facebook is not "blowing up". 

Sheesh!



-mel via cell

-mel via cell

> On Dec 28, 2018, at 5:23 AM, Josh Luthman via Outages <[email protected]> 
> wrote:
> 
> Facebook is blowing up with 911 outages and claiming it's CenturyLink to 
> blame.
> 
> Josh Luthman
> Office: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
> 
>> On Fri, Dec 28, 2018, 2:09 AM Erik Sundberg via Outages <[email protected] 
>> wrote:
>> Maybe light at the end of the tunnel...
>> 
>>  
>> 
>> latest we got from Centurylink was at 10:45pm CST.
>> 
>> Our engineers and technicians have identified the network element that has 
>> affected our customer services. Services are restoring, and the current 
>> estimated time for full recovery is four hours.
>> 
>> CenturyLink will be conducting an extensive post-incident investigation and 
>> root cause analysis to provide follow-up information to our customers 
>> impacted by this event. We will provide one more Sales Alert from this 
>> address once services are fully restored.
>> 
>>  
>> 
>>  
>> 
>>  
>> 
>> From: Rich Breton <[email protected]> 
>> Sent: Thursday, December 27, 2018 2:59 PM
>> To: Christopher Conley <[email protected]>
>> Cc: Erik Sundberg <[email protected]>; [email protected]
>> Subject: Re: [outages] CenturyLink Outages this morning
>> 
>>  
>> 
>> I understand that the transport waves went out first, and then they try to 
>> reroute to something in Arizona that begin introducing all of the broadcast 
>> traffic. How legit that is I’m not sure
>> 
>> Sent from my iPhone
>> 
>> 
>> On Dec 27, 2018, at 12:58 PM, Christopher Conley via Outages 
>> <[email protected]> wrote:
>> 
>> > Finally received something useful from centurylink… I have more questions 
>> > now like how broadcast traffic effect 4x Transport waves.
>> 
>>  
>> 
>> Ineptitude.
>> 
>>  
>> 
>>  
>> 
>> Christopher Conley
>> 
>> Systems Administrator |  Fors Marsh Group
>> 
>> Arlington, VA
>> 
>>  
>> 
>> From: Outages <[email protected]> On Behalf Of Erik Sundberg via 
>> Outages
>> Sent: Thursday, December 27, 2018 2:46 PM
>> To: [email protected]
>> Subject: Re: [outages] CenturyLink Outages this morning
>> 
>>  
>> 
>> Finally received something useful from centurylink… I have more questions 
>> now like how broadcast traffic effect 4x Transport waves.
>> 
>>  
>> 
>>  
>> 
>> Update:
>> 
>> On December 27, 2018 at 02:40 GMT, CenturyLink identified a service impact 
>> in New Orleans, LA. The NOC is engaged and investigating in order to isolate 
>> the cause. Field Operations were engaged and dispatched for additional 
>> investigations. Tier IV Equipment Vendor Support was later engaged. During 
>> cooperative troubleshooting a device in San Antonio, TX was isolated from 
>> the network as it was seeming to broadcast traffic consuming capacity, which 
>> seemed to alleviate some impact. Investigations remained ongoing. Following 
>> the isolation of the San Antonio, TX device troubleshooting efforts focused 
>> on additional sites that teams were remotely unable to troubleshoot. Field 
>> Operations were dispatched to sites in Kansas City, MO, Atlanta, GA, New 
>> Orleans, LA and Chicago, IL. Tier IV Equipment Vendor Support continued to 
>> investigate the equipment logs to further assist with isolation. Once 
>> visibility was restored to the site in Kansas City, MO a filter was applied 
>> to the equipment to further alleviate the impact observed. All of the 
>> necessary troubleshooting teams in cooperation with Tier IV Equipment Vendor 
>> Support are working to restore remote visibility to the remaining sites at 
>> this time. We understand how important these services are to our clients and 
>> the issue has been escalated to the highest levels within CenturyLink 
>> Service Assurance Leadership.
>> 
>>  
>> 
>>  
>> 
>> From: Outages <[email protected]> On Behalf Of Bruce Freshwater 
>> via Outages
>> Sent: Thursday, December 27, 2018 1:24 PM
>> To: [email protected]
>> Subject: Re: [outages] CenturyLink Outages this morning
>> 
>>  
>> 
>> CenturyLink finally acknowledged:
>> 
>> Great Lakes Region CenturyLink Partners/Agents:
>> 
>>  
>> 
>> FYI. Our network is experiencing a disruption affecting customer services. 
>> Customers are currently unable to generate tickets through the Control 
>> Center portal.
>> 
>>  
>> 
>> We know how important these services are to our customers, and we are 
>> working to restore services as quickly as possible.
>> 
>>  
>> 
>> Our technical teams are working to resolve the issue, and we will provide 
>> updates as the situation progresses. 
>> 
>>  
>> 
>>  
>> 
>> -bruce
>> 
>>  
>> 
>>  
>> 
>> On Thu, Dec 27, 2018 at 10:16 AM -0500, "Erik Sundberg via Outages" 
>> <[email protected]> wrote:
>> 
>> So it's a bad day for centurylink.
>> 
>>  
>> 
>> The lady who answered the phone for there NOC said that we are having a 
>> nation wide outage and we are unable to open tickets at this time. Please 
>> call be in 60-90 mins.
>> 
>>  
>> 
>> She had no info on what was going on
>> 
>>  
>> 
>>  
>> 
>> From: Michael Bolton <[email protected]>
>> Sent: Thursday, December 27, 2018 8:55:03 AM
>> To: Erik Sundberg; [email protected]
>> Subject: RE: CenturyLink Outages this morning
>> 
>>  
>> 
>> Seeing the same in NC. Circuits are up but the routing between POPs has 
>> changed and we are seeing higher than normal latency.
>> 
>>  
>> 
>> VoIP portal is down also. Allows you to login but you cannot make any 
>> changes or view any details.
>> 
>>  
>> 
>>  
>> 
>>  
>> 
>> From: Outages <[email protected]> On Behalf Of Erik Sundberg via 
>> Outages
>> Sent: Thursday, December 27, 2018 9:45 AM
>> To: [email protected]
>> Subject: [outages] CenturyLink Outages this morning
>> 
>>  
>> 
>>  
>> 
>> CAUTION: This email originated from outside of the organization. Do not 
>> click links or open attachments unless you recognize the sender and know the 
>> content is safe.
>> 
>> We are seeing a lot of centurylink circuits and services down this morning.
>> 
>>  
>> 
>> Centurylink Control Center portal comes up but auth failing unable to login
>> 
>>  
>> 
>> Waves down or bouncing 
>> 
>> Denver - Seattle (Bouncing)
>> 
>> Denver - Chicago (Bouncing)
>> 
>> New York - Los Angeles (Down)
>> 
>> Chicago - Atlanta (Down)
>> 
>> 
>> ENNI Down in Denver (Down)
>> 
>>  
>> 
>> Still tying to open tickets with them there portal is not working and stuck 
>> on hold right now.
>> 
>>  
>> 
>>  
>> 
>> 
>> CONFIDENTIALITY NOTICE: This e-mail transmission, and any documents, files 
>> or previous e-mail messages attached to it may contain confidential 
>> information that is legally privileged. If you are not the intended 
>> recipient, or a person responsible for delivering it to the intended 
>> recipient, you are hereby notified that any disclosure, copying, 
>> distribution or use of any of the information contained in or attached to 
>> this transmission is STRICTLY PROHIBITED. If you have received this 
>> transmission in error please notify the sender immediately by replying to 
>> this e-mail. You must destroy the original transmission and its attachments 
>> without reading or saving in any manner. Thank you.
>> 
>> IMPORTANT NOTICE: This e-mail message is intended to be received only by 
>> persons entitled to receive the confidential information it may contain. 
>> E-mail messages to clients of Holmes Security Systems may contain 
>> information that is confidential and legally privileged. Please do not read, 
>> copy, forward, or store this message unless you are an intended recipient of 
>> it. If you have received this message in error, please forward it to the 
>> sender and delete it completely from your computer system.
>> 
>>  
>> 
>> 
>> CONFIDENTIALITY NOTICE: This e-mail transmission, and any documents, files 
>> or previous e-mail messages attached to it may contain confidential 
>> information that is legally privileged. If you are not the intended 
>> recipient, or a person responsible for delivering it to the intended 
>> recipient, you are hereby notified that any disclosure, copying, 
>> distribution or use of any of the information contained in or attached to 
>> this transmission is STRICTLY PROHIBITED. If you have received this 
>> transmission in error please notify the sender immediately by replying to 
>> this e-mail. You must destroy the original transmission and its attachments 
>> without reading or saving in any manner. Thank you.
>> 
>>  
>> 
>> 
>> CONFIDENTIALITY NOTICE: This e-mail transmission, and any documents, files 
>> or previous e-mail messages attached to it may contain confidential 
>> information that is legally privileged. If you are not the intended 
>> recipient, or a person responsible for delivering it to the intended 
>> recipient, you are hereby notified that any disclosure, copying, 
>> distribution or use of any of the information contained in or attached to 
>> this transmission is STRICTLY PROHIBITED. If you have received this 
>> transmission in error please notify the sender immediately by replying to 
>> this e-mail. You must destroy the original transmission and its attachments 
>> without reading or saving in any manner. Thank you.
>> 
>> _______________________________________________
>> Outages mailing list
>> [email protected]
>> https://puck.nether.net/mailman/listinfo/outages
>> 
>> 
>> 
>> CONFIDENTIALITY NOTICE: This e-mail transmission, and any documents, files 
>> or previous e-mail messages attached to it may contain confidential 
>> information that is legally privileged. If you are not the intended 
>> recipient, or a person responsible for delivering it to the intended 
>> recipient, you are hereby notified that any disclosure, copying, 
>> distribution or use of any of the information contained in or attached to 
>> this transmission is STRICTLY PROHIBITED. If you have received this 
>> transmission in error please notify the sender immediately by replying to 
>> this e-mail. You must destroy the original transmission and its attachments 
>> without reading or saving in any manner. Thank you.
>> _______________________________________________
>> Outages mailing list
>> [email protected]
>> https://puck.nether.net/mailman/listinfo/outages
> _______________________________________________
> Outages mailing list
> [email protected]
> https://puck.nether.net/mailman/listinfo/outages
_______________________________________________
Outages mailing list
[email protected]
https://puck.nether.net/mailman/listinfo/outages

Reply via email to