On Fri, 28 May 2021 at 17:29, mike smith <meski...@gmail.com> wrote:

> Who was the vendor?  Seems to be omitted from all the articles I saw
>

Civica International


> Mike
>
> On Fri, May 28, 2021, 13:24 Greg Keogh <gfke...@gmail.com> wrote:
>
>> For those interested in this story, here is some new information
>>> regarding the audit:
>>>
>>> https://www.audit.vic.gov.au/report/implementing-a-new-infringements-management-system
>>> I found the following quote from the article particularly interesting:
>>>
>>>
>>> *"DJCS expected VIEW to deliver 90 per cent of its required
>>> functionality at the go-live date. However, following its launch, it became
>>> apparent that the vendor had delivered substantially less functionality
>>> than DJCS expected, which DJCS later estimated to be 5 per cent on go
>>> live."*
>>>
>>
>> Wow! well found. I only scrolled down the very long page, but it looks
>> like they bought an off-the-shelf system that needed +70% customisation.
>> They did not have the IT expertise to know what they were buying or might
>> need to build. There was no proper manager over the whole thing. Oh! There
>> were conflicts of interest. Inadequate contract management. Inadequate
>> testing.
>>
>> As an aside: the article only contains 13 "impacts".
>>
>> *Greg K*
>>
>

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