On Fri, 28 May 2021 at 17:29, mike smith <meski...@gmail.com> wrote: > Who was the vendor? Seems to be omitted from all the articles I saw >
Civica International > Mike > > On Fri, May 28, 2021, 13:24 Greg Keogh <gfke...@gmail.com> wrote: > >> For those interested in this story, here is some new information >>> regarding the audit: >>> >>> https://www.audit.vic.gov.au/report/implementing-a-new-infringements-management-system >>> I found the following quote from the article particularly interesting: >>> >>> >>> *"DJCS expected VIEW to deliver 90 per cent of its required >>> functionality at the go-live date. However, following its launch, it became >>> apparent that the vendor had delivered substantially less functionality >>> than DJCS expected, which DJCS later estimated to be 5 per cent on go >>> live."* >>> >> >> Wow! well found. I only scrolled down the very long page, but it looks >> like they bought an off-the-shelf system that needed +70% customisation. >> They did not have the IT expertise to know what they were buying or might >> need to build. There was no proper manager over the whole thing. Oh! There >> were conflicts of interest. Inadequate contract management. Inadequate >> testing. >> >> As an aside: the article only contains 13 "impacts". >> >> *Greg K* >> >