Hi Simon,
I'd start by looking at the Object tag that loads Silverlight. Sounds like there might be something wrong with that. The splash screen is loaded via one of the attributes in that tag, which explains its independent behaviour. Perhaps you've got a typo in there or a wrong version or something. It happens on different machines, but does it also happen with different browsers? Regards, Tony Regards, Tony Wright Principal Consultant and CEO Hazaa Pty Ltd m: +61 (0)424 225 393 | e: <mailto:[email protected]> [email protected] | w: <http://www.hazaa.com.au/> http://www.hazaa.com.au Unless otherwise stated, this email is confidential and does not form a legally binding contract. If received in error, please delete and inform the sender by return email. Unauthorised use, copying or distribution is prohibited. Hazaa Pty Ltd (ABN 74 139 152 417) is not responsible for viruses, or for delays, errors or interception in transmission. Unless stated or apparent from its terms, any opinion is not the opinion of Hazaa Pty Ltd From: [email protected] [mailto:[email protected]] On Behalf Of Simon Hammer Sent: Friday, 17 June 2011 2:26 PM To: [email protected] Subject: Silverlight object not showing - xap downloading but not launching Hi all, I have come across an issue on a handful of machines (have at least 3 examples) where hitting a website containing a Silverlight object, the object is not being displayed. The symptoms I'm seeing are:- * The XAP file is being downloaded but there's obviously a problem launching it. * The Silverlight splash screen (loading xaml) is shown while downloading the xap, but after loading, Silverlight object area is blank. * A Silverlight fallback page will not be displayed as it's detecting that the correct version is installed. * The correct Silverlight version is being displayed on the Silverlight Configuration screen * The "Application Storage" tab is missing from the Silverlight Configuration screen * The problem is not confined to a single website. Hitting various different websites containing Silverlight objects exhibit the same behavior. We've had a user's machine go from working to not-working without any changes to the website. This leads me to believe it to be a problem with the install of a newer version of Silverlight via the "auto-update" process (as auto update was checked). The fix is to un-install Silverlight via Add/Remove programs then re-install it. However, this is not something that would be done by the general public accessing the site. Has anyone come across this issue before or have any suggestions as to how I could work-around? Cheers, Simon.
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