Ok, let’s do some housecleaning then.

Stop all services including packetfence-config.
Make sure memcached is stopped.

Then delete the configuration files cache so it must be rebuilt:
# find  var/cache/configfiles var/cache/configfilesdata/  -type f -delete

Then restart all services.

Let me know if that helps.

Regards,
--
Louis Munro
[email protected]  ::  www.inverse.ca 
+1.514.447.4918 x125  :: +1 (866) 353-6153 x125
Inverse inc. :: Leaders behind SOGo (www.sogo.nu) and PacketFence 
(www.packetfence.org)

> On Oct 22, 2015, at 15:35 , Morris, Andi <[email protected]> wrote:
> 
> I did have that file, I removed it and ran a configreload hard but I still 
> get the error. I tried a service restart again, still nothing.
> 
> The file no longer exists, so it hasn't been recreated, I'm not sure if it 
> was supposed to be.
> From: Louis Munro [[email protected] <mailto:[email protected]>]
> Sent: 22 October 2015 20:29
> To: [email protected] 
> <mailto:[email protected]>
> Subject: Re: [PacketFence-users] edited violations.conf outside of GUI - now 
> errors
> 
> Then try this:
> 
> Do you have a file called 
> /usr/local/pf/var/cache/configfiles/d/4/+2fusr+2flocal+2fpf+2fconf+2fviolations+2econf.dat
>  on your system? 
> 
> Delete it and then run the configreload hard.
> 
> 
> --
> Louis Munro
> [email protected] <mailto:[email protected]>  ::  www.inverse.ca 
> <http://www.inverse.ca/> 
> +1.514.447.4918 x125  :: +1 (866) 353-6153 x125
> Inverse inc. :: Leaders behind SOGo (www.sogo.nu <http://www.sogo.nu/>) and 
> PacketFence (www.packetfence.org <http://www.packetfence.org/>)
> 
>> On Oct 22, 2015, at 15:19 , Morris, Andi <[email protected] 
>> <mailto:[email protected]>> wrote:
>> 
>> Hi Louis,
>> I've tried this already unfortunately.
>> 
>> I've tried
>> configreload hard
>> service packetfence-config restart
>> service packetfence restart
>> 
>> I've tried removing the violation from the conf file completely, but still 
>> the same error. I'm presuming that it's a mismatch between the violations in 
>> the database and the configuration file perhaps?
>> 
>> I really hope this is fixable, and something simple!
>> 
> 
> 
>  <http://www.cardiffmet.ac.uk/cardiffmet150> 
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