Then the file itself might be unreadable.
Check to see if you have a file called conf/violations.conf.example.

If you do, make a copy of the violations.conf and then copy the 
violations.conf.example on top on the problem file.
Then try reloading again.

--
Louis Munro
[email protected]  ::  www.inverse.ca 
+1.514.447.4918 x125  :: +1 (866) 353-6153 x125
Inverse inc. :: Leaders behind SOGo (www.sogo.nu) and PacketFence 
(www.packetfence.org)

> On Oct 22, 2015, at 15:56 , Morris, Andi <[email protected]> wrote:
> 
> Still no good I'm afraid. All commands ran successfully. The dat files all 
> look like they've been recreated, but there's no dat file for the 
> violations.conf
> 
> [root@pfence03 pf]# ls -l 
> var/cache/configfiles/d/c/+2fusr+2flocal+2fpf+2fconf+2fswitches+2econf.dat
> -rw-rw---- 1 root pf 63536 Oct 22 20:48 
> var/cache/configfiles/d/c/+2fusr+2flocal+2fpf+2fconf+2fswitches+2econf.dat
> 
> [root@pfence03 pf]# ls -l 
> var/cache/configfiles/f/1/+2fusr+2flocal+2fpf+2fconf+2fpf-release.dat
> -rw-rw---- 1 pf pf 31 Oct 22 20:50 
> var/cache/configfiles/f/1/+2fusr+2flocal+2fpf+2fconf+2fpf-release.dat
> 
> [root@pfence03 pf]# ls -l 
> var/cache/configfiles/4/4/+2fusr+2flocal+2fpf+2fconf+2fpf+2econf.dat
> -rw-rw---- 1 root pf 66152 Oct 22 20:49 
> var/cache/configfiles/4/4/+2fusr+2flocal+2fpf+2fconf+2fpf+2econf.dat
> 
> [root@pfence03 pf]# find var/cache/configfiles var/cache/configfilesdata/
> var/cache/configfiles
> var/cache/configfiles/4
> var/cache/configfiles/4/4
> var/cache/configfiles/4/4/+2fusr+2flocal+2fpf+2fconf+2fpf+2econf.dat
> var/cache/configfiles/a
> var/cache/configfiles/a/8
> var/cache/configfiles/a/8/+2fusr+2flocal+2fpf+2fconf+2fauthentication+2econf.dat
> var/cache/configfiles/5
> var/cache/configfiles/5/3
> var/cache/configfiles/f
> var/cache/configfiles/f/1
> var/cache/configfiles/f/1/+2fusr+2flocal+2fpf+2fconf+2fpf-release.dat
> var/cache/configfiles/f/e
> var/cache/configfiles/d
> var/cache/configfiles/d/4
> var/cache/configfiles/d/c
> var/cache/configfiles/d/c/+2fusr+2flocal+2fpf+2fconf+2fswitches+2econf.dat
> var/cache/configfiles/6
> var/cache/configfiles/6/e
> var/cache/configfiles/6/e/+2fusr+2flocal+2fpf+2fconf+2fpf+2econf+2edefaults.dat
> var/cache/configfiles/6/6
> var/cache/configfiles/8
> var/cache/configfiles/8/4
> var/cache/configfiles/9
> var/cache/configfiles/9/e
> var/cache/configfilesdata/
> var/cache/configfilesdata/a
> var/cache/configfilesdata/a/c
> var/cache/configfilesdata/a/c/SwitchConfig.dat
> 
> From: Louis Munro [[email protected] <mailto:[email protected]>]
> Sent: 22 October 2015 20:46
> To: [email protected] 
> <mailto:[email protected]>
> Subject: Re: [PacketFence-users] edited violations.conf outside of GUI - now 
> errors
> 
> Ok, let’s do some housecleaning then.
> 
> Stop all services including packetfence-config.
> Make sure memcached is stopped.
> 
> Then delete the configuration files cache so it must be rebuilt:
> # find  var/cache/configfiles var/cache/configfilesdata/  -type f -delete
> 
> Then restart all services.
> 
> Let me know if that helps.
> 
> Regards,
> --
> Louis Munro
> [email protected] <mailto:[email protected]>  ::  www.inverse.ca 
> <http://www.inverse.ca/> 
> +1.514.447.4918 x125  :: +1 (866) 353-6153 x125
> Inverse inc. :: Leaders behind SOGo (www.sogo.nu <http://www.sogo.nu/>) and 
> PacketFence (www.packetfence.org <http://www.packetfence.org/>)
> 
>> On Oct 22, 2015, at 15:35 , Morris, Andi <[email protected] 
>> <mailto:[email protected]>> wrote:
>> 
>> I did have that file, I removed it and ran a configreload hard but I still 
>> get the error. I tried a service restart again, still nothing.
>> 
>> The file no longer exists, so it hasn't been recreated, I'm not sure if it 
>> was supposed to be.
>> From: Louis Munro [[email protected] <mailto:[email protected]>]
>> Sent: 22 October 2015 20:29
>> To: [email protected] 
>> <mailto:[email protected]>
>> Subject: Re: [PacketFence-users] edited violations.conf outside of GUI - now 
>> errors
>> 
>> Then try this:
>> 
>> Do you have a file called 
>> /usr/local/pf/var/cache/configfiles/d/4/+2fusr+2flocal+2fpf+2fconf+2fviolations+2econf.dat
>>  on your system? 
>> 
>> Delete it and then run the configreload hard.
>> 
>> 
>> --
>> Louis Munro
>> [email protected] <mailto:[email protected]>  ::  www.inverse.ca 
>> <http://www.inverse.ca/> 
>> +1.514.447.4918 x125  :: +1 (866) 353-6153 x125
>> Inverse inc. :: Leaders behind SOGo (www.sogo.nu <http://www.sogo.nu/>) and 
>> PacketFence (www.packetfence.org <http://www.packetfence.org/>)
>> 
>>> On Oct 22, 2015, at 15:19 , Morris, Andi <[email protected] 
>>> <mailto:[email protected]>> wrote:
>>> 
>>> Hi Louis,
>>> I've tried this already unfortunately.
>>> 
>>> I've tried
>>> configreload hard
>>> service packetfence-config restart
>>> service packetfence restart
>>> 
>>> I've tried removing the violation from the conf file completely, but still 
>>> the same error. I'm presuming that it's a mismatch between the violations 
>>> in the database and the configuration file perhaps?
>>> 
>>> I really hope this is fixable, and something simple!
>>> 
>> 
>> 
>>  <http://www.cardiffmet.ac.uk/cardiffmet150> 
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