Hi All, We have Samsung Galaxy tablets that are not returning a result from Fingerbank, and hence aren't able to be detected for the android provisioner. (Have updated to the latest fingerbank, but suspect 'en-au' flavour isn't widespread in Canada ). Error is: Cannot find any ID for 'User_Agent' with value 'Mozilla/5.0 (Linux; Android 4.4.2; en-au; SAMSUNG SM-T805Y Build/KOT49H) AppleWebKit/537.36 (KHTML, like Gecko) Version/1.5 Chrome/28.0.1500.94 Safari/537.36' (fingerbank::Query::_getQueryKeyIDs)
Have tried to 'Add User Agent' via webgui, and get the error: 'Error! An error condition has occurred. See server logs for details.' Have looked for an error in packetfence.log and fingerbank.log but can't find anything. Is this a permissions problem? How can we add this user agent locally, or to the upstream Fingerbank database? The mac vendor for Samsung '9cd35b' exists in the MAC vendor list. Any suggestions welcome. Thanks in advance, Daniel Network Administrator Corporate Information Technology DPIPWE p: (03) 6165 4484 f: (03) 6224 1388 e: [email protected] ________________________________ CONFIDENTIALITY NOTICE AND DISCLAIMER The information in this transmission may be confidential and/or protected by legal professional privilege, and is intended only for the person or persons to whom it is addressed. If you are not such a person, you are warned that any disclosure, copying or dissemination of the information is unauthorised. If you have received the transmission in error, please immediately contact this office by telephone, fax or email, to inform us of the error and to enable arrangements to be made for the destruction of the transmission, or its return at our cost. No liability is accepted for any unauthorised use of the information contained in this transmission.
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