Hi Max,
Could you post relevant lines for that device in the logs/radius.log ?
Regards,
--
Louis Munro
[email protected] :: www.inverse.ca
+1.514.447.4918 x125 :: +1 (866) 353-6153 x125
Inverse inc. :: Leaders behind SOGo (www.sogo.nu) and PacketFence
(www.packetfence.org)
> On Feb 15, 2016, at 16:25 , Max McGrath <[email protected]> wrote:
>
> Hi All -
>
> Running PF 5.5.2.
>
> Every now and then I have users get the following error in their web browser:
>
> Sorry!
>
> You hit the captive portal on the management interface. The management
> console is on port 1443.
>
> If you have questions about this page, contact your local support staff for
> assistance. Please provide the following information:
>
> IP address: 10.11.177.208
> MAC: 00:23:24:72:16:6b
>
> One user, in particular, is telling me she'll leave her computer at the end
> of the day, and come in the next morning to this message. The machine is
> registered and does not get unregistered for another 4 months and it seems
> that the message will appear after some time of inactivity.
>
> I found the following log entry, but am not sure if the timing of it matches
> up to the user seeing these errors:
>
> Feb 15 09:36:15 httpd.portal(29519) ERROR: [mac:00:23:24:72:16:6b] Hitting
> unknownState on the management address (10.2.2.10)
> (captiveportal::PacketFence::Controller::CaptivePortal::unknownState)
>
> I believe the user can simply close this message and continue without issue
> -- but she claims it is increasingly showing up more and is just annoying.
>
> Thoughts?
>
> Max
> --
> Max McGrath <https://www.linkedin.com/pub/max-mcgrath/1b/3a6/a21>
> Network Administrator
> Carthage College
> 262-552-5512 <tel:262-552-5512>
> [email protected]
> <mailto:[email protected]>------------------------------------------------------------------------------
> Site24x7 APM Insight: Get Deep Visibility into Application Performance
> APM + Mobile APM + RUM: Monitor 3 App instances at just $35/Month
> Monitor end-to-end web transactions and take corrective actions now
> Troubleshoot faster and improve end-user experience. Signup Now!
> http://pubads.g.doubleclick.net/gampad/clk?id=272487151&iu=/4140_______________________________________________
> PacketFence-users mailing list
> [email protected]
> https://lists.sourceforge.net/lists/listinfo/packetfence-users
------------------------------------------------------------------------------
Site24x7 APM Insight: Get Deep Visibility into Application Performance
APM + Mobile APM + RUM: Monitor 3 App instances at just $35/Month
Monitor end-to-end web transactions and take corrective actions now
Troubleshoot faster and improve end-user experience. Signup Now!
http://pubads.g.doubleclick.net/gampad/clk?id=272487151&iu=/4140
_______________________________________________
PacketFence-users mailing list
[email protected]
https://lists.sourceforge.net/lists/listinfo/packetfence-users
