Hi,

Seems to be a problem with your WiFi infrastructure. It must be possible to
change the VLAN after successfull authentification.
>From which Vendor is your WiFi?

greetings
Tobias



> We are currently experiencing two issues with PacketFence registrations at
> our site:
>
>
>
> 1.       No matter what the device type is, after a user registers their
> device in the captive portal, they are presented with an “Unable to detect
> network connectivity. Try restarting your web browser or opening a new tab
> to see if your access has been successfully enabled.” This error message is
> across the board, whether it’s iOS, Android, Windows, etc.
>
> 2.       If the device is an iOS device, we will need to constantly
> reboot or turn on/off Airplane mode multiple times before the registration
> goes into effect and the device’s VLAN is changed to the proper network.
>
>
>
> Has anyone else seen or resolved these issues? Earlier in the semester it
> seemed to be sporadic. However, now it appears to be every iOS device that
> experiences both of these issues. I was able to confirm this on my own
> device, trying to register it multiple times for testing purposes.
>
>
>
> Thanks!
>
>
>
> John Nicoletti
>
> Network Administrator
>
> Mount Saint Mary College
>
> [email protected]
>
> 845.569.3328
>
>
>
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