Thanks Antoine,
This is happens every time. I can restart the configurator process and it
always gets stuck at step 4.
I can log into mysql as root and pf from the console with no problem.
I tried dropping the databases and restarting the configurator and it I
still got stuck at step 4.
I also tried dropping the databases and deleting the pf.conf and
pfconfig.conf files and restarting the config process. Again I get stuck at
step 4.
Rob
On 21 October 2016 at 14:33, Antoine Amacher <aamac...@inverse.ca> wrote:
> Hello Rob,
>
> Are you able to manually log in the DB as pf and root?
>
> Is this happening every time before reaching step4 on the configurator?
> Please make sure the pf password are right in conf/pf.conf and
> conf/pfconfig.conf
>
> If you need to retest it and your PacketFence *IS NOT* in production, you
> could log as root in the database and run the following:
>
> drop database pf;
> drop database pf_graphite;
>
> After that rerun the configurator and it will ask you to setup a password
> for the user pf. To make sure everything is working fine try a simple
> password which is not affected by keyboard map, for instance a series of
> number. I'll let you know how to change it after if needed.
>
> Thanks
>
>
> On 10/21/2016 06:56 AM, B McLellan wrote:
>
> Thanks Holger,
>
> MySQL is definitely up and listening on 3306. I can login fine from the
> console.
> There are no special chars in the password which may cause issues (i did
> have this issue initially with the default root password due the @ and "
> being switched on my UK keyboard ;-) ).
> The fact that this is happening on both a ZEN deploy and an install from
> deb indicates to me that there's either a bug in the latest version of
> something about my environment that PF doesn't like.
>
> Rob
>
> On 21 October 2016 at 10:47, <holger.patz...@t-systems.com> wrote:
>
>> Hi,
>>
>>
>>
>> are you sure, the database is up at all? And you are using the same
>> character sets, when typing blind into the web-interface as when setting it
>> up in the console?
>>
>> This sort of error is seldom for Americans, but for people from the rest
>> of the world one has to take care of this…
>>
>>
>>
>> Bye,
>>
>> Holger
>>
>>
>>
>> *Von:* B McLellan [mailto:bob.mclel...@gmail.com]
>> *Gesendet:* Donnerstag, 20. Oktober 2016 13:24
>> *An:* packetfence-users@lists.sourceforge.net
>> *Betreff:* [PacketFence-users] MySQL login fails
>>
>>
>>
>> Hi,
>>
>>
>>
>> I'm trying to run the initial config on a new packetfence install and I
>> get as far as step 4 'Packetfence' but clicking the continue button does
>> not progress to the next step. In /usr/local/pf/logs/packetfence.log I
>> see
>>
>>
>>
>>
>>
>> FATAL: unable to connect to database: Access denied for user
>> 'pf'@'localhost'
>> (using password: YES) at /usr/local/pf/lib/pf/version.pm line 42.
>>
>>
>>
>> This doesn't make sense as I'm sure the password I supplied is correct.
>> I've even tried restarting mysql with --skip-grant-tables to be sure that
>> auth isn't causing an issue.
>>
>>
>>
>> This has happened on and a Debian Jessie install using the deb package
>> and on a ZEN deployment. Has anyone else seen this behaviour? Am I doing
>> something stupid in the setup?
>>
>>
>>
>> Bob
>>
>>
>>
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>>
>>
>
>
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>
>
> _______________________________________________
> PacketFence-users mailing
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>
>
> --
> Antoine amacheraamac...@inverse.ca :: www.inverse.ca +1.514.447.4918 x130
> :: +1 (866) 353-6153 x130
> Inverse inc. :: Leaders behind SOGo (www.sogo.nu) and PacketFence
> (www.packetfence.org)
>
>
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>
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