On Tue, 13 Jul 1999, David Fedor wrote:

> The turnaround time (from when the documents arrive here) is the same for
> everyone, so if you want to just drop your license in an express mail
> pouch, you might well beat the turnaround time of a developer here in the
> states using the normal mail system.

> Also, the turnaround time is typically way lower than the quoted 2 weeks -
> that's a worst case scenario, really.  I'd estimate that assuming mail
> delivery happens promptly, and there aren't unusual things going on here,
> it is usually 2 business days or so.

I just got some email about this form I sent in last month.  I am not
sure, but I think they threw it in the trash.  The message said I should
not write in any area except the blanks (which I did, because the address
on the form is NOT where I do the development and is where I would keep
the information you send me secure), but is my business mailing address -
I suppose if anyone doesn't work at their company's official business
address they can't have access to these resources.

> Also remember that with the new setup, this only needs to happen once - to
> prevent exactly these kinds of issues.  Once you're in the seeding program,
> everything is instant and online... handling non-US residents promptly was
> one of the big hassles before, and now it is trivial.

No, it has to happen as many times as Palm throws out the copies I send.

> We can't make the world smaller, or make lawyers (or criminals) go away,
> but given those constraints I think the current system is actually quite
> good.  One express mail pouch sending one license one time, and you're set
> from then on...

I am already past that stage.  And they didn't specifically say what was
wrong or how it might be resolved.  You have a one-size-fits-all license,
and if anyone doesn't happen to fit, it becomes an even worse maze.

Or of course I could lie and completely disregard the language your
lawyers have there, and you would give me access.  I am sure a lot of
people are violating the terms, and will argue "what the definition of
'is' is" if questioned.  It appears honesty isn't the best policy at Palm,
only disingenuous paper.

Note that my handwriting simply said that I AGREED to keep the prototype
secure and to whatever other terms AT A DIFFERENT ADDRESS than the one in
my registration information.  But even that was totally unacceptable to
Palm.  Nope.  Can't be done.  Our Lawyers won't allow it.  The form must
be pristine except for where we said you could write - even a stray pencil
mark is unacceptable...

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