Why not add a button or configuration to the program so that the user can
simply tap a button and mail it to you from the Palm device? This might
help to further prevent typographical or transposition errors moving the
codes from the Palm to their e-mail client by hand.
Just a thought...
Ed
----- Original Message -----
From: "Richard Burmeister" <[EMAIL PROTECTED]>
To: "Palm Developer Forum" <[EMAIL PROTECTED]>
Sent: Wednesday, October 18, 2000 6:44 PM
Subject: Free tool for anyone who can use it
> I usually require customers to give their HotSync user name when
purchasing
> my apps, use the HotSync name to generate a registration code which will
> unlock the app's features, and email this code to them. More frequently
> than you might believe, customers are unable to comply because they think
> they know their HotSync name but their actual name is something slightly
> different. (For example, they may have a HotSync name like "Joe Blow"
> which has two spaces instead of one.) Since my reg codes do not ignore
such
> variations, I have written a simple Palm app that displays the HotSync
user
> name in decimal and in hex, as well as the normal characters. Using this
> app, customers can easily see their HotSync name and email me the hex
codes
> so there is no doubt about what the name is.
>
> If anyone finds himself/herself in a similar situation, feel free to save
> yourself a small headache by using this program. You can find it at
> http://www.burmeisterconsulting.com/palmtools.html .
>
>
>
>
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