I tried to Hotsync my Palm Pilot one day and nothing happened. The Palm
displayed a message that read that it couldn't establish a connection to the
computer.
The first thing I did was to check the connections, did some hard resets,
and then I installed the latest version of Palm Desktop. It still didn't
work. Then I booted into my Windows 98 partition and tried it there. Still
no luck. After this I took my Palm and cradle to my other computer. I
installed Palm Desktop 4 and tried to hotsync it. The same problem existed.
At this point I'm positive it's a problem with the cradle.
I go to my local computer store and buy a new Cradle. I bring it home and
test it on both machines. No luck, and I return the Cradle. Now I think
I've narrowed the problem down to the Palm having a problem with it's
"hotsync" aspect.
I get the palm replaced under warranty, and I go to test it on my system.
It didn't work! Now I'm seriously confused. I grab my computer, do a total
system format and test it. Still didn't work. (I even bought a new mouse
to free up a serial port, just incase.)
So now at this point I'm totally confused. I search through the palm
website and find an article on how to test if the cradle is faulty. I use
Hyperterminal and connect to COM1, and press the HotSync button on the
Cradle. Nothing appears on the screen. According to the article, if this
happens, it's a cradle problem.
I also noted during the Palm Desktop 4 setup, it didn't "automatically"
detect my Palm Pilot, but it found an Available COM port.
Now from this crazy running around, I've narrowed it down to 3 scenarios.
1) My first guess of it being a damaged Cradle was correct, and the one I
purchased was also damaged.
2) Both the Palm and Cradle were damaged, and both needed to be replaced.
3) My replaced Palm Pilot is also damaged.
So these are the summation questions I put to you guys and gals:
- Have you seen anything like this before?
- Do you know of another procedure or test I could do to know for sure what
is going on?
Any ideas would be VERY much appreciated!
+++++++++++++
Timothy D. Astle
Embedded Systems Programmer
ALT Group Inc.
+++++++++++++
"People who can smile when things go wrong has thought of someone else to
blame it on."
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