On Fri, 24 Aug 2001, Mike Davis wrote:
> Is ANYONE not receiving registration confirmations, from PalmGear. I
> have not received any since the 17th. I have many registrations and
> have to manually request these.
>
> I'm asking because I'm trying to find the source of the problem. I
> don't need to hear from those who ARE getting them, as they have in
> the past. What I need to know is "is anyone having problems getting
> CSV files automatically sent."
you might want to check your email address is not bouncing.
can you ping palmgear.com from your email account? could be
a routing problem.
i had some problems over 2 years ago with a DNS entry somewhere
that would cause email from palmgear.com -> hig.se to never
make it.. it sometimes still doesn't make it now :) so, i asked
them to send it to another email address (actually, both)..
since then, no problems.
i also get PGHQ to send a custom email for each app to the user
which kinda removed my involvement from the purchase process,
where the user does registration themselves via as HTML form.
due to this, receiving the .csv isn't so important if it's a
day or two late..
> I have missed 8 files that I had to manually request.
thats not good. i'l contact palmgear directly and see if they
can send the files to a different email or two email addresses.
// az
[EMAIL PROTECTED]
http://www.ardiri.com/
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