I'm now able to download a firmware patch that previously was unavailable
to us a month ago...

Nothing has changed in our contract.


On Mon, 18 Apr 2011, Martin Paul wrote:

> Stanley Laufer wrote:
> > Thought this might be of interest to some of you.  While working with
> > Oracle on the renewal of our OS support contract, I was just told the
> > following:
> >
> >   "Oracle has changed their stance on Firmware and they will cover
> >    Firmware support under OS coverage"
>
> Thats sounds great, and I hope that it's really true. Looking at Oracle's PDFs
> describing the support options, it seems as if they already have been modified
> accordingly, but if somebody finds a public announcement or can verify the new
> policy by suddenly being able to download Firmware patches (again), please let
> us know.
>
> Martin.
>
>

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