>I once called Apple with a pretty simple question. Couldn't pop the >top off my friend's Performa that I was going to work on and thought >he might be able to tell me an easier way than what I was trying. >When the guy on the phone heard that I planned to open the computer >and work inside it he said to me, "Step away from that machine."
>Of course, I laughed hysterically. Told him I new what I was doing. >But he wouldn't talk to me. Apparently, they didn't want a >non-certified technician working inside. I did figure it out myself. >It was exactly what I had been doing, just needed a stronger tool to >get it loose. Carolyn >it is just very appropriate. I hate to say this, but a LOT of tech >suppourt IS just that, resistance to helping the client at all. Not mine, >but say Apple and Roadruner are twwo good examples (at least in KC). > >-Joshuha > -- PCI-PowerMacs is sponsored by <http://lowendmac.com/> and... Small Dog Electronics http://www.smalldog.com | Refurbished Drives | -- Sonnet & PowerLogix Upgrades - start at $169 | & CDRWs on Sale! | Support Low End Mac <http://lowendmac.com/lists/support.html> PCI-PowerMacs list info: <http://lowendmac.com/lists/pci-powermacs.shtml> Send list messages to: <mailto:[EMAIL PROTECTED]> To unsubscribe, email: <mailto:[EMAIL PROTECTED]> For digest mode, email: <mailto:[EMAIL PROTECTED]> Subscription questions: <mailto:[EMAIL PROTECTED]> Archive:<http://www.mail-archive.com/pci-powermacs%40mail.maclaunch.com/> Using a Macintosh? Get free email and more at Applelinks! <http://www.applelinks.com>
