My Reply follows quote. On 18/12/2002 06:16 
[EMAIL PROTECTED] said:  

>Seems to me RR is trying to put the blame off themselves and on to her
>computer. Currently she is back on line as the cable tech was going come
>out at 1 and test her modem connection (which she can now say works as
>she's online) and I was going to go out this morning, while it was not
>connecting, and test the ethernet port with my laptop. No sense in my
>testing it now that she is back on line........ it seems to work.....
>
>Anyone seen anything like this before? Could the ethernet system in the
>7500 be slowly going bad or do you RR is trying to just deflect the
>blame? wouldn't the ethernet just quite and not work any more. She went
>through all the normal things with RR's phone tech people, even getting
>past the lower level helpers and to a tier 3 tech support person......
>with them insisting it's the ethernet card.
-----------
Don't know about RR, but must guess that you are talking about a DSL 
hookup.

Had a similar problem with a Verizon DSL setup. Intermittent connection 
problems. Turned out that the installer had flubbed and did a bad 
connection to the house. Failed to tighten the ground wires, other loose 
connections in the outside wall box. I tightened them (in fact, rewired 
them to provide separate wires for DSL and phone - split the pairs) and 
has worked like a charm since.

I doubt it is the computer. Most likely the wiring. If you have a setup 
with those "filters" then you are using the same wires for phone and DSL. 
Better to split it out.

Ken

Use it up, wear it out, make it do or do without.


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