Teresa Masters wrote:
>Questions, what part of which program and where is it located to enable >me to open attachments? About the duplicate messages, is it possible a >virus is impacting my system. Cox is costing me money I scarcely have to >spend, especially at this time. > I'm wondering if you followed the instructions posted by at least 2 people describing how to delete your inbox in netscape 4.7 both messages where sent on the 24/11/02 and you have made no mention of trying it. If netscape or the mac crash while the email client is open you risk corrupting a mail folder. Generally, NS does a reasonable job of rebuilding its message database (sorry can't think of the words) every now and then the rebuild goes astray which results in the problems you see now. A problem which wont show up in nortons, diskworrier or other diagnostic software that I know of. Below is Bruce Johnson's post about it, worded better than mine: >Quit Netscape. > >Go into your user folder for Netscape (normally in System >Folder:Preferences:Netscape Users:<user name>), look in the Mail folder. > > There will be two files for each of your mail folders: <folder name> >and <folder name>.snm In your case it will be Inbox.snm. > >Delete the .snm file. This is the index Netscape maintains of your mail >folders and when they're messed up all sorts of things happen. > >Netscape Mail will recreate that file when you start it up again, and >things will be ok. It's very important, though, that Netscape NOT be >running when you do this, otherwise this does no good. > I'd make a new folder somewhere in the inbox, copy everything you wish to keep from the inbox into it. Then close NS and follow the instruction. I'd delete both the inbox and the inbox.snm as NS should remake it next time you open it and since there's nothing left I wish to keep. I'm sorry to waste your time with this if you've tried it but I haven't seen that you have though you've tried everything else. If not it might be worth a shot, if you still have problems we have gone a fair way to ruling out NS and folks can offer another step NS7.01 is a 20mb or so file, I've never had much luck with those download link things you get from download.com or where ever. A ftp connection to somewhere like ftp://ftp.planetmirror.com/pub/netscape is usually a better connection with the choice of resuming downloads if your on dialup and have the software. You might try downloading NS7 again but beware importing preference files you may think are corrupt from NS4+ Sorry if I've wasted your time, I hope you may find something that helps you in it. -- PCI-PowerMacs is sponsored by <http://lowendmac.com/> and... Small Dog Electronics http://www.smalldog.com | Refurbished Drives | -- Sonnet & PowerLogix Upgrades - start at $169 | & CDRWs on Sale! | Support Low End Mac <http://lowendmac.com/lists/support.html> PCI-PowerMacs list info: <http://lowendmac.com/lists/pci-powermacs.shtml> --> AOL users, remove "mailto:"; Send list messages to: <mailto:[EMAIL PROTECTED]> To unsubscribe, email: <mailto:[EMAIL PROTECTED]> For digest mode, email: <mailto:[EMAIL PROTECTED]> Subscription questions: <mailto:[EMAIL PROTECTED]> Archive:<http://www.mail-archive.com/pci-powermacs%40mail.maclaunch.com/> Using a Mac? Free email & more at Applelinks! http://www.applelinks.com
