I wrote, touting Pagoo:

> > I get notification of a phone call and can return the call within
> > minutes.

Bill Neill wrote:

> Where are you notified and how? Is this a spoken word to a typed word
> - called Speak-a-word or something like that?

There's an elegant little "desktop agent" on my, well, screen's desktop. 
When someone calls me, and my line is busy (usually I'm online), that 
person is instructed to dial my full number; then they hear my message, and 
they can leave a message for me. If I'm online, then within a few minutes 
my Pagoo Desktop Agent makes a sound, and I see a notice on it that I've a 
message to listen to. The phone number of the person calling me is present 
on the desktop agent, too. (The desktop agent takes up 2.2 MB of RAM on my 
system.)

This allows me to react to calls within minutes of receiving them. I 
consider this better than being interrupted on the Net, because over half 
the calls I receive I simply don't want to take. (Do you get marketing 
calls?) It's especially useful if, like me, the person you want to talk to 
is local, making the return call toll-free. 

I got Pagoo simply because I want to react to my parents if they call. They 
are getting up in years, and I can drive to their place in a few minutes 
after receiving a call from them. So I can run errands, make a drug store 
or hospital run, etc.

The price? Less than $5 a month for the service, from Pagoo.com. You must 
have Call Forwarding on Busy on your telephone line, and that costs 
something from your local telephone company. I also have Caller ID and Call 
Forwarding on No Answer. 

It is a simple system, and it works great for me. It is not as cheap as 
some other systems, of course. I like Pagoo better than Meridian Mail, 
which my phone company supplies as its answering system for about $10/mo. I 
can be online for hours, and miss important calls. I hate having to phone 
up to an answering service to retrieve calls. (At some point Meridian Mail 
will offer a service like Pagoo, and it will be integrated with phone 
companies, and thus cheaper than Pagoo - you'd think. I assume Pagoo is 
quaking in its boots at this prospect.)

I considered getting a modem interruptor like Catch-A-Call, but decided 
that I didn't need or want immediate and frequent interruptions of 
downloads... just to take a call (all in all, I dislike the telephone; not 
my favorite technology). 

It all depends on what people want, of course.

Oddly, Pagoo advertises its service as merely a message service for people 
when they are online through dial-upp. The website instructs you to put 
Call Forwarding on Busy on your line. They never mention it works also with 
Call Forwarding on No Answer, turning the service into a full messaging 
service. I assume that this is to get around some arcane element of 
telephone regulation. I use Pagoo as a full message service, when I'm in or 
when I'm out.

It does require I start the computer and go online to get my messages, 
however. For some people, this would be as annoying as calling up a voice 
messaging service. Not for me.

A cool side-benefit: I can get my office's messges while I'm at home. I 
have Pagoo for my office. But I hve a computer at home, and a Pagoo Desktop 
Agent on that. When I'm at home and don't want to go to the office, all of 
my messages can appear on my home computer!

I like Pagoo enough I may even keep it when I splurge for DSL (which is 
very expensive in my area). I like computers enough that this kind of 
service is precisely what I need. I like the Pagoo Desktop Agent.

Ideally, of course, Pagoo would be instantaneous, and would allow callers 
to reach me live, and I could talk on the phone while still online, through 
the computer, using my multimedia headset attached to my computer. But the 
idea of Internet telephone seems to have fallen by the wayside.

Or am I wrong?

Is Internet Telephony still being attempted? (Everybody I know who tried it 
four or more years ago abandoned it.)




Oh, and Callwave/Faxwave has a system similar to Pagoo for FREE, I think. 
But I don't believe it works with Macs. I researched it before going with 
Pagoo. I've forgotten exactly why I settled on Pagoo. (I still get my faxes 
from faxwave, of course. It's free. It works. Very cool.)



- t

"I know . . . I know . . . I use too many ellipses. . . ."

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