At 02:05 PM 7/4/01 +1000, Sherrin or Mark wrote the following:

>Lately, when I open OE, it takes ages, and quite often I get an MSIMN  error
>message (Not responding - invalid page fault in..stack dump).  At other
>times the Inbox will open and after a long wait, I do a ctrl alt del and it
>states that the inbox isn't responding.  So I close it down and try again.
>Usually after I do this a couple of times it works fine.

OLEXP: How to Troubleshoot the Invalid Page Fault Error Message
http://support.microsoft.com/support/kb/articles/Q275/5/43.asp

>Lately, I'm getting a not-responding error message stating that WUCRTUPD
>will be closed down (this is the Windows Critical Update, I discovered
>through looking at msconfig in start-run).

If you installed the Windows Critical Update module (psst, you should not
have done this) and change its time from the default of five (5) minutes in
Task Scheduler when you reboot your computer the time changes back to
five minutes. To change the time permanently:
1. Start the registry edit (Start -- regedit)
2. Go to HKEY_LOCAL_MACHINE \ Software \ Microsoft \ Windows \
CurrentVersion \ Run
3. The default value for the CriticalUpdate value is
C:\Windows\System\wucrtupd.exe -startup, delete the -startup portion, and
change wucrtupd.exe to Sucrtupd.exe so that the CriticalUpdate value reads:
C:\Windows\System\Sucrtupd.exe
4. Close the registry editor
5. In the Task Scheduler, change the interval for the Windows Critical
Update Notification task to the interval you want
6. Restart your computer

Actually you would be better off removing this loser of a program.
How to uninstall
1. Click the Start button, point to Settings, and then click Control Panel.
2. Double-click Add/Remove Programs.
3. Select Windows Critical Update Notification.
4. Click Add/Remove (Change/Remove in Windows 2000).
Note Critical Update Notification cannot be uninstalled while it is running.

WARNING: If you use ZoneAlarm then you definitely need to remove this program.
See Windows Critical Update Notification on page 99 in
http://www.zonelabs.com/pdf/ZA_Manual.pdf

>These minor things haven't worried me, but two days ago I found that can't
>run my Norton's Live Update, which I do regularly, (gives a NAVLU32
>not-responding message), nor can I do a scan disk or defrag, which I haven't
>done for a while.  (I managed a scan disk, but it only worked, I discovered,
>if I kept moving the mouse (very slightly), otherwise it stopped working
>(light went off, icon stopped moving and stopped showing progress) - no
>errors on disk.  Defrag made the right noises and the light was on but after
>ten minutes it stopped working,even with mouse movement.  Defrag also
>stopped my computer clock, which only restarted with a mouse or keyboard
>movement)

Download updates from Symantec manually. Automatic "anything" is just a
problem waiting to happen as you have found out.
http://www.symantec.com/avcenter/download.html

>For the life of me, I can't figure these out - I'm guessing they must be
>related.  (What worries me is what damage am I doing and what will happen
>next!)

It appears as though you have to many "automagic" tasks running. Less is best.
I would eliminate each and every one of them first thing. Too many possible
conflicts make for unhappy computing.

Next, I would boot into MS-DOS and run Scandisk. Scandisk does the following:
1. Automatically corrects damaged files and helps you regain unused disk
space.
2. Checks your hard disk for physical errors. If the error occurs in a data
storage area, it will relocate the data and mark off the damaged area so
that no further data is stored there.
3. Checks files and folders for invalid file names, dates, or times.
4. Detects "lost file fragments." You may either have them automatically
deleted or converted to files for viewing.

Next, reboot Windows. Run Scandisk again.

Next defrag your drive but make sure you shut down all other programs before
you run Disk Defragmenter.

In Win 98 many people have problems running ScanDisk and/or Defrag, with 
the program running 10% or 30% and then stalling. Often with a message that 
Windows is trying to write to the drive. To run ScanDisk/Defrag successfully:
1. Go to Start > Run and type msconfig in the Open: box
2. On the General tab, uncheck all items listed under Selective startup
(make sure that Selective startup is selected)
3. Hit apply and OK and restart Windows
4. This starts Windows with only the basics running; Insures nothing will
interfere with ScanDisk and Defrag
5. Run ScanDisk and Defrag
6. When done,  go into msconfig and select Normal startup and restart Windows

If you use Win 95,
1.  Restart your system
2. When you see the Starting Windows 95... text on your screen, quickly 
press the F8 key
3. From the menu that follows, choose Safe mode
4. Run ScanDisk & Defrag
5. When done with these, reboot your computer.

--
Gerry Boyd
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