Unfortunately, this seems to be a common thing with Netscape (I use it
exclusively). According to the Netscape hints that I have received, the
best thing to do is to close down netsape, go to Add/remove software and
take out Netscape. This will leave your mail, addys and bookmarks behind
as these were not part of the initial installation. Now reboot the
machine and then reinstall Netscape to the same location. This will
usually clear up the problems. Be sure to compress folders and empty
the trash as well. You may also want to go to Edit/Preferences, Advanced
and clean both the memory cache and disk cache there.
Keith Thompson
Ann Parker wrote:
>
> Hi, I am having the following problem and really would appreciate some
> help with it.......
>
> .For the past three or four days, my computer freezes and the following
> message comes up in the little message box: THIS PROGRAM HAS PERFORMED
> AN ILLEGAL OPERATION AND WILL BE SHUT DOWN...IF THIS PROBLEM PERSISTS,
> CONTACT THE PROGRAM VENDOR. {i don't know who the program vendor
> is....it happens at odd times, the most recent occurred when i was
> reading an email}
>
> Then when I click on details, this comes up: NETSCAPE CAUSED AN INVALID
> PAGE FAULT IN MODULE NETSCAPT.EXE AT 0167;005FC5ab.
> When this box appears, I can't do anything.....mouse won't
> work.......cont/alt/delete won't work.............i have to turn
> everything off with the computer button and monitor button...........i
> have both netscape and explorerdownloaded, but i use netscape most of
> the time....should i switch to explorer?...........thanks.....Ann
--
Keith Thompson, Worthington, OH
Home Web Page: http://freepages.family.rootsweb.com/~kthompson/
Genealogy Web Page: http://freepages.genealogy.rootsweb.com/~kthompson
Efax # (419) 818-1912 JFax & Voicemail (530) 484-3831
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