Gerry,
I sure wished I had fully knowed these issues when I had done the work on
my friend's computer.
What I find totally weird is that when you go to the web site and download
the upgrade to the program, NONE of these issues are specified to be looked
at / followed - all you end up doing, from what I can remember, is to just
download the update, and install over the previous version. This was
primarily the way things seemed to be handled with the free version of the
program, which is what I have been using, and have never had a problem. BUT
it seems that the Pro version is MUCH more touchy on the upgrading
proceedure, and from what I read on the web site, seems to require MUCH
more cleaning and procedure following to prevent problems than I had
realized when I did the upgrade to the new version 3.
Since the firewall that comes with OnTrack's SystemSuite seems to be doing
it's job, I think I am going to continue with it on my friend's computer,
unless I see a reason to change. However, I have to do a completely new
install of Win98SE and Win2K on my home system, since I got a new
motherboard, processor, memory, case (am going to put the "guts" of old
system in new system), and this leaves me wondering which firewall I should
install on my own system - ZoneAlarm Pro or OnTrack's SystemSuite???
Also, on that note, have you seen any compares between ZoneAlarm Pro,
OnTrack SystemSuite, Norton, and others????
Ralph
"Gerald E. Boyd"
<[EMAIL PROTECTED] To: [EMAIL PROTECTED]
> cc:
Sent by: Subject: PCWorks: Re: On the subject
of ZoneAlarm....
owner-pcworks@ima
gicomm.com
04/10/02 12:23 PM
Please respond to
pcworks
At 08:26 AM 4/10/02 -0700, [EMAIL PROTECTED] wrote the
following:
>I bought ZoneAlarm Pro for a friend of mine - he is currently running
>Win98SE. Originally the program worked absolutely great for quite a period
>of time, as expected, without any problems of any kind.
>
>Unfortunately, one day a week or so ago, the program started acting as I
>have never seen - it started asking about every single connect to the
>internet, including every one that had happened previous. This became
>non-stop no matter where you were connecting. Even if you told it to
>remember, it would ask (and ask and ask and ask and ...) if it should
>allow. No matter what I tried to do, including uninstalling and reverting
>back to the older version (had upgraded to the new version), would stop
>this problem from happening. It REALLY started to drive us both nuts, and
>finally I had to totally uninstall ZoneAlarm Pro from his system, and
>install the firewall that comes now with OnTract's SystemSuite package,
>version 4 - the newest version (since I had installed ZoneAlarm on his
>system, originally did not install OnTract's firewall from that package.)
>This obviously stopped the ZoneAlarm problem BUT I really wish I could
>figure out what in the world could have caused this problem to begin with,
>since ZoneAlarm has always been an absolutely great package to use.
>
>Any ideas of what caused / how to solve???
For reinstall problems see question 1 here:
http://www.zonelabs.com/services/support_install.htm
In many cases ZoneAlarm should be disabled before installation of other
software, especially if the other software requires connection to the
Internet. I don't know if you did a program install while ZA was working
but this could be the problem. I've had similar experiences...
--
Gerry Boyd
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