A friend of mine is experiencing problems while attempting to shut down
his computer.  He receives the following:

     "VSACCESS has caused an error in KERNEL32.DLL.
     VSACCESS will now close"

If you click on the "OK" button, it does nothing but stay in a tight
infinite loop with the same error message and the only way to shut it
down is to hold the power on/off button down or cut the power to the
computer.  Of course, the next boot will take the course of action to
scan the disk, etc. etc.  The computer is a late-model Dell.

Anyone have any ideas?

Thanks,
Mario
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