Did you say you deleted the windows folder?  So you are going to do a fresh
install?

I was going to suggest that you try disabling auto run for the cd drive.

Ben Moore





----- Original Message ----- 
From: "Jeff Dougherty" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Thursday, July 10, 2003 8:10 PM
Subject: PCWorks: Computer help.


> I have a customer bring me there I think Gateway computer...
> When I put a CD in the drive, I get a blue screen about an error.
> The drive works fine from DOS, such as if I boot to Norton to check for
virii.
> This is WIN ME..
> Customer also states it will not find modem...they are right, none listed
in system properties.
> There were no restore points saved.
> Scan disk found no errors.
> I placed the startup CD in the drive and booted to that at an attempt to
remove Windows folder and restore
> windows, when I left the shop, it still said deleting c:\windows after
about an hour.
> I left it like this when I left.
> Now, since it reads the drive in DOS..does this mean the CD-ROM is OK?
> I tried restarting after deselecting every thing...in startup(msconfig).
> I did try removing the CDROM and restarting and same thing happened.
> I'm at home now and no I should include more information..but I'm leaving
town on Sunday and need to get
> this done by Saturday...
> I think once I get the CD-ROM working, I can figure out how to get the
modem back..One other important
> note, these people use AOL, KAZAA, Gator and a bunch of other spyware
junk.
> Resources were just fine and there is 128M of ram.
> When I booted to Norton disk, no virii was found..
> Any other ideas for me?
> Jeff Dougherty
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