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Take this off your email list, there has been a mistake
----- Original Message ----- 
From: "Leonard Rosenthol" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Tuesday, July 29, 2003 10:10 PM
Subject: Re: [PDF-Basics] Errors on printed PDFs from Illustrator 10


>
> PDF-Basics is a service provided by PDFzone.com | http://www.pdfzone.com/
> __________________________________________________________________
>
> At 11:20 AM +1000 7/30/03, davidogilvie wrote:
> >My printing bureau recently had a problem printing an Illustrator PDF
> >version I had supplied them of a simple Illustrator10 graphics file.
> >
> >* A rectangular patch had shifted position leaving a glaring gap
> >* A rectangular area with a different shade appeared around some type
which
> >   had a soft drop shadow.
> >* A darker rectangular area had appeared arbitrarily over a graduated
blue
> >   rectangle.
>
> Sounds VERY MUCH like the printer was using an older version
> of Acrobat (4.0, most likely) to print the PDF.
>
> I have had similar problems with Kinko shops when sending
> them PDFs created with Illustrator or InDesign and using features of
> Acrobat 5 or 6 such as transparency (which is used by drop shadows,
> feathering, etc.).
>
>
> >The printer has blamed me for the debacle, refusing to reprint them,
>
> Verify what version of Acrobat they used to print.  If they
> did not use the currently shipping version (6) or at LEAST one still
> supported by Adobe (5), then they are completely in the wrong!!
>
>
> Leonard
> -- 
> --------------------------------------------------------------------------
-
> Leonard Rosenthol
<mailto:[EMAIL PROTECTED]>
> Chief Technical Officer                      <http://www.pdfsages.com>
> PDF Sages, Inc.                              215-629-3700 (voice)
>                                               215-629-0789 (fax)
>
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