If the PDF file opens successfully before being burned to the CD there is no problem with the DocuCentre system.
There appears to be a problem with your CD writing software or the media.
CD writing software works more reliably with the source files on the same computer rather than across network systems.
If the folder for your source files is on a server, copy them to the local computer.
Michael Vorel
Emerging Technologies Consultant
Bowne Business Solutions
555 5th Ave
New York, NY 10017
Voice - 212-351-9019
Cell - 201-240-8742
Fax - 212-351-9109
[EMAIL PROTECTED]
"Success does not consist in never making mistakes
but in never making the same one a second time."
George Bernard Shaw
Hi everyone:
I work for a state agency and we have access to a Xerox Document Center that
allows us the option of scanning documents into .tif of .pdf formats and can
be attached to an e-mail so that they can be distributed to
customers/clients.
However, one of my co-workers in IT is trying to compile a ton of documents
together for a board meeting. The documents have been scanned as a .pdf. I
have showed him how to save it optimized and to save it to a different
location other than his Outlook temporary folder. However, when he "burns"
the pdf onto a CD-ROM and then goes to open the document on the CD-ROM he
encounters this error message:
"Acrobat could not open (xyz.pdf because it is either not a supported file
type or because the file has been corrupted (for example, it was sent as an
email attachment and wasn't correctly decoded). To create an Adobe PDF
document, go to the source application. Then printe the document to the
Acrobat Distller printer."
My question for the group - is this a problem associated with the CD-ROM
burner or with the Xerox scanner. Should the documents be scanned as .tif
files and then distilled from there?
We are running MS XP on a Win2K server environment. The CD-ROM burner is
one that can do many in a short period of time. We are using Acrobat 5.05.
Any help would be greatly appreciated. Thanks very much.
Cordially,
Peggy DaValt
Department of Regulation & Licensing
Information Technology
[EMAIL PROTECTED]
608.261.2389
Visit drl on the web: http://www.drl.state.wi.us/
"Never let yesterday's disappointments overshadow tomorrow's dreams."
--Author Unknown
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