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1. You don't tell us your version of Acrobat. 2. If you make a PDF from a Word file, it's going to use the version of Arial on your system...irrespective of what was on someone else's machine...unless they embedded the fonts in their Word file. 3. You can tell how someone made their PDF file by looking at DOCUMENT PROPERTIES > DESCRIPTION. This will tell you the producer and the version. 4. There are/were some problems with some versions of Arial. You need to go to the Microsoft website and make sure your fonts are not the problem. 5. I have Windows XP, and Acrobat 6.x Pro. I have merged files without any problem. 6. Arial is now at version 2.98. You can check FONT > PROPERTIES > VERSION. Rich -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dave Sent: Saturday, April 24, 2004 4:57 PM To: [EMAIL PROTECTED] Subject: Re: [PDF] SOS Importance: Low The PDF list is a service provided by PDFzone.com | http://www.pdfzone.com __________________________________________________________________ Let me detail my similar problem - after a couple more hours of time wasted on a Saturday. I combined the customers pdf files into one 60 page file. As I did so, I noticed type characters (Arial!) overlapping and jumbling on the screen. And this happens as I am looking at the page - one second it is fine, the next they are messed up. Sometimes if I touch the text with the text touch up too, it straightens out on the screen, sometimes not. If I print the whole doc, certain pages will print screwed up as shown on the screen. I found that if I printed individual pages (current page) it prints OK. So I figued that the customer was distilling these files (mostly from Word) using Acrobat 6 Pro, but using a non-postscript driver so I asked for the Word files. I made the individual pdf files and would up with the same effect on the same pages. I have the same problem trying to print with two computers (both Win 2000), one has NEVER had an earlier version of Acrobat installed. The interesting thing is that this has happened before - same company, different division in the same building. Is it possible that their IT department has installed some oddball arial font at all workstations? Dave Young Allegra Print & Imaging McLean, VA - ----- Original Message ----- From: "Jacob, Joselito" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Cc: "Jacob, Joselito" <[EMAIL PROTECTED]> Sent: Friday, April 23, 2004 1:32 PM Subject: RE: [PDF] SOS __________________________________________________________________ > > Not only has this problem perplexed our department but it has also sent the client almost running out the door. Sorry for the delay in my response, but I had to carry on with our scheduled workload before trying to replicate the problem. I was finally able do it yesterday and came up with interesting results. First, let me give a background of our workflow. > > We have a Dell 260 running on Windows 2000 Professional. This is company issued that is similar to the rest of the computers our different departments have. Our ISD loads them up with the Windows Office Tools such as WORD, EXCELL, POWERPOINT, ACCESS, etc. They have also installed Adobe Acrobat 4.0. I installed Acrobat 6.0 Professional and PitStop 6.0 Pro. We output to several digital printer/copier such as Canon ImageRunner400, 600, Canon 1150 & 5000 color copiers, Heidelberg Digimaster 9110. > > Yesterday, once again, I redistilled the WORD files and came up with a working PDF document. Output to the Heidelberg 9110. The output was fine, no font problem. I duplicated this file several times to apply different conditions to produce the problem. > > I took one file and I add blank PDF page. We've had this blank PDF 8.5x11 page for a couple of years now. No problem. I, then, converted the color logo that is on several page to become black using PitStop. Output was fine. But then the problem occurred when I change the page order from the thumbnail pane (Page Tab on the left side). The output had letters bunching up, like the first time it happened. > > Next thing I did was taking a fresh duplicate file and added 3 tabbed pages (Quark 9x11docs converted to PDF) and inserted them in their respective places. Lo and behold, the problem occurred again. > > I been told by several user groups that having different versions of Acrobat is not good, but we have been chugging along just fine. Page insertion is something we do all the time with different types of documents (RFP, contracts, specs, etc.). We even did a 100 manual recently that was about 1,000+ pages with over 50 tabs. We had to break it up in two sections and marry them together in end. Never had any problems till now. > > Sorry for the lengthy email. > > -JJ To change your subscription: http://www.pdfzone.com/discussions/lists-pdf.html To change your subscription: http://www.pdfzone.com/discussions/lists-pdf.html
