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OK thanks for all the suggestions about program hangs and crashes. I confirm that the machine on which malfunction occurred far exceeded the speed/HDD/RAM requirements stated for Reader on the specifications page. I solved the problems of crashes and hangs by backlevelling to Reader 4 which printed the file fine. The font problem may have recurred but it appears to be innocuous. The crashes were killing me. Aside from not crashing, Reader 4 also had another unusual behavior on which I'd welcome comment. Reader 5 has two very annoying habits 1 From time I key Ctrl-P until print-time page opens about 15 seconds elapses. 2 From time I click OK (after inputting page selection) until screen appears "Printing .... page" another 15 seconds elapses. During these two intervals the machine is not responsive to other input. However with Reader 4 response to Ctrl-P and OK is instantaneous. It is a tremendous timesaver when printing out a 500 page manual in batches of 20 pages. In fact I much prefer the screen presentation and controls of Reader 3 and use it whenever I can. However I have not yet installed it on this temporary machine. Font problem: Dov it is a 10 mb file. I can send it to you if you will advise me off-list of an e-mail address that can take such a file. Probably Canon should be told about it if the file is broken. We can all probably learn something from this about what 'not to do'. (IIRC there are problems cobbling files together generated in Word with TT fonts. I always use PS fonts and never use Word so never have these dificulties. Hope Adobe is proud of me :) I verified the "braindead" Windows problem of not releasing memory: Reader would behave differently depending on how long machine had been booted. Win98SE was not releasing memory as it should have Jeffrey Race On Tue, 04 May 2004 22:21:15 -0700, Dov Isaacs wrote: >At 5/4/2004 03:33 PM, Dr. Jeffrey Race wrote: >>Reader 5.1/English for Win98 gives me this error trying to print a Canon printer >>manual. Why is this and what should I do? >>Jeffrey Race > >One of several conditions could be causing this ... > >(1) Try restarting Acrobat Reader and printing again. > >(2) If it still doesn't print, try rebooting Windows'98. >The memory management system of Windows'9x/Me is quite >brain-dead causing problems as time between reboots increases, >especially with regards to use of certain 64Kbyte memory >pools that don't reclaim memory. That interferes with >the proper functioning of many programs such as Acrobat. > >(3) If it still doesn't print, try Reader 6.0.1. > >(4) If it still doesn't print, it could be a structural >problem with PDF file itself (such as being hacked together >via combination of multiple PDF files with differing versions >of Helvetica from different sources). I'd be interested in >you sending a copy of that PDF file to me so that I could >test it myself and if necessary, pass it along to the >Acrobat QA group. > - Dov To change your subscription: http://www.pdfzone.com/discussions/lists-pdf.html
