On Wed, 30 Jul 2003 07:16:01 EDT, [EMAIL PROTECTED] wrote: > Offer a full refund (as you did). > Tell the buyer that's how you do business and there are no other options. > Send it back or keep it, no partial refunds given! > (Oh, and by the way, just where was that defect so I can check for myself.)
That's the approach I would take. TTYL, DougF KG4LMZ
