On Wed, 5 Nov 2003, Butch Black wrote: > Previously written; > > Speaking from the clerk's POV, I always ask for clarification. People > phrase things in different ways, and I have no idea if they're referring > to using the full frame of the negative or the paper. > > Of course where it gets fun is when you make an 8x10 per customers > instruction, they complain that it's cropped, you make them an 8x12 they > complain that it won't fit in their frame, you make them a 6.66 or 7x10 and > they complain about the borders. You tell them those are the only options > available and they'll argue for half an hour that they have had a full frame > 8x10 with no cropping or borders done before. I've always wanted to work in > a lab that had a Photoshop workstation so I could give them what they wanted > and see the horrified look on their faces when they view their noticeably > distorted picture. I need to get out of this industry. > > Butch
Yup, I hear you. I had a guy the other day who wanted a poster-sized enlargement made from his APS 4x12 print. I told him we could make a 12x36 print for him, but he wanted either a 20x30 or a 24x36. I explained that we could crop out at least half of his photo and do that, but he didn't want anything cropped, nor did he want borders. I finally got him to visualize what his options were, and he got the idea and decided against it. I didn't even have to go into the quality of the photo and how his enlargement would likely turn out. :) chris
