Len ---
From: John Mustarde <[EMAIL PROTECTED]>
Reply-To: [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Subject: Re: PayPal Beware - seller tracking number mandatory for your safety
Date: Wed, 26 Nov 2003 05:30:58 -0700
On Tue, 25 Nov 2003 20:26:14 -0500, you wrote:
>Why would any seller have a problem with it? Just make sure you add >the extra postage for the tracking # for all your final amounts. >This way the buyer pays for the added peace of mind. I think it's a >good move, for both, the seller and the buyer. >And, of course, for Ebay's PR. >Just make sure you read the terms. > >Mishka
The problem is that PayPal instituted this policy without notification. So I was unaware I needed a tracking number to protect myself in instances where they buyer refused to pay extra for insurance. Yes, it is good protection for buyers, but the lack of notification to sellers created a huge hidden risk to sellers.
So, in one case, I offered low shipping of 4.50, insurance optional for 1.50. The buyer declined the insurance. So the package was sent cheapest method, no insurance, and now PayPal says I have to refund this guys's money because he says he didn't get the item.
Assuming the guy is telling the truth, and the package is lost or significantly delayed, to me its a simple case of "tough luck, buddy - you should have paid the extra buck fifty for insurance.". Case closed.
The solution for me is to up the shipping charges and protect myself completely at the buyer's expense. Now I know why some Ebayers' charge fifteen bucks plus a three dollar handling fee to mail a one ounce lens cap.
-- John Mustarde www.photolin.com
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