----- Original Message ----- From: "Malcolm Smith" Subject: RE: OT:Parcel delivery.
> > This parcel delivery business really baffles me. It wasn't that long ago > when the adverts of the various companies reflected what happened in real > life - you pay the company to deliver it for an agreed fee upfront > (excluding customs or duties where applicable), they take care of it and > deliver it to the door and hand it to the recipient on receipt of a > signature. They have decided that it is more profitable to screw up and lose the delivery. Their insurance coughs up the replacement cost, and in all likelyhood they will "deliver" the replacement. It's called profiting from ones mistakes, and they have elevated it to a business model. William Robb
