Insurance isn't free. Their insurance only covers the replacement cost because they are paying a premium. The premium is based on claims experience, and it will cover not just the full cost of all expected claims, but also the admin cost and profits.

It's a complete fallacy to think that "insurance pays".

John

On Sat, 3 Apr 2004 07:12:31 +0100, Malcolm Smith <[EMAIL PROTECTED]> wrote:

William Robb wrote:

They have decided that it is more profitable to screw up and lose the
delivery. Their insurance coughs up the replacement cost, and in all
likelyhood they will "deliver" the replacement.
It's called profiting from ones mistakes, and they have elevated it
to a business model.

There is a Douglas Adams quality to this statement!


Malcolm






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