Maybe what is needed is for everyone to place their order, then when they say they can not ship the way you want, tell them to cancel it. I think only a lot of canceled orders are likely to reach management's ears. Just not ordering will not get to them.

B&H now will do USPS for a slight extra fee. That probably came about because their customer service manager was active on the rec.photo groups, so heard a lot of complaints that would never have gotten to him otherwise.

--

Malcolm Smith wrote:

Why should any delivery company change it's performance figures if the senders don't much care. The real irony here, is they aren't even paying for it. It's the recipient who picks up the bill for the item & the delivery!!

-- graywolf http://graywolfphoto.com/graywolf.html





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